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How to receive help and tech support:

If you can't find an answer in the FAQs or rest of documentation, then we recommend that you visit our support forum and ask your question there.

If you have purchased any Deejaysystem product you have free unlimited email support. Check out the confirmation email that you received after purchasing the software for instructions on receiving email support.

Video playback: Quick troubleshooting guide
Problem Solution
"Unsupported format" error Install the appropiate codecs for the format you're trying to play. Learn more
Secondary screen shows no picture Set it up as Extended Desktop. Learn more
Deejaysystem Manual on-line:

All links are opened in a new window. The Deejaysystem Manual is also included with any Deejaysystem product (F1).

-> Frequently Asked Questions (FAQ)

-> Program overview and system requirements

-> Basic functions (Quick Guide)

-> Detailed functions (Reference)

-> Hints & Tips