How to receive help and tech support:
If you can't find an answer in the FAQs or rest of documentation, then
we recommend that you visit our support
forum and ask your question there.
If you have purchased any Deejaysystem
product you have free unlimited email support. Check out
the confirmation email that you received after purchasing the software
for instructions on receiving email support. |
Video playback: Quick troubleshooting guide
| Problema |
Solución |
| "Unsupported format" error |
Install the appropiate codecs for the format you're trying
to play. Learn
more |
| Playback slows down |
Ensure both screens are configured in True Color Mode (32
bit): Start > Control Panel > Display > Settings. Learn
more |
| Secondary screen shows no picture |
Set it up following these
instructions. |
| Karaoke files don't load or don't play |
You need the free codec Karaoke for DirectX
3.0 beta 3. MP3+G files: you must open the MP3 file (NOT the CDG).
It will be detected and opened as Karaoke. |
Deejaysystem Manual on-line:
All links are opened in a new window. The Deejaysystem Manual is also
included with any Deejaysystem product (F1).
-> Frequently
Asked Questions (FAQ)
-> Program
overview and system requirements
-> Basic
functions (Quick Guide)
-> Detailed
functions (Reference)
-> Hints
& Tips
Community:
|
